Shipping policy
Shipping Policy
Last updated: October 18, 2026
Thank you for shopping with Vantoro. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
Order Processing
Orders are processed as quickly as possible. Processing times may vary depending on the product, supplier, fulfillment location, weekends, and holidays.
Once your order has been processed and shipped, you will receive shipping confirmation and tracking information when tracking is available.
Shipping Destinations
Vantoro ships to the United States and select international destinations.
Available shipping destinations, shipping methods, estimated delivery times, and shipping costs are determined by the products in your order and your delivery address. The options available for your specific order will be displayed during checkout.
If Shopify checkout accepts your delivery address and provides an available shipping method, your order is eligible for delivery to that destination.
Shipping Costs
Shipping costs, when applicable, are calculated and displayed at checkout before you complete your purchase.
Shipping rates may vary based on the products ordered, destination, package size or weight, and available shipping method.
Any free-shipping offers will be clearly displayed on our website or during checkout when applicable.
Estimated Delivery Times
Estimated shipping and delivery times are provided during checkout or after your order has been processed when available.
Delivery estimates are not guaranteed. Delivery may be affected by carrier delays, weather, customs processing, holidays, high order volumes, or other circumstances outside Vantoro’s control.
Because Vantoro works with multiple fulfillment locations and suppliers, products within the same order may occasionally arrive in separate packages or at different times.
Order Tracking
When tracking is available, you will receive tracking information after your order ships.
Please allow time for the shipping carrier’s tracking system to update after receiving your tracking number.
International Orders
International orders may be subject to customs duties, import taxes, tariffs, brokerage charges, or other fees imposed by the destination country.
Unless otherwise shown as collected during checkout, these charges are the responsibility of the customer and are not controlled by Vantoro.
International delivery times may also vary because of customs processing and local carrier delays.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, contact us as soon as possible at vantoroproducts@outlook.com.
We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that an order can be changed once processing or fulfillment has begun.
Lost, Delayed, or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us at vantoroproducts@outlook.com with your order information.
We will review the situation and, when appropriate, work with the applicable carrier or fulfillment provider to help resolve the issue.
Please keep any packaging and take photographs of damaged products or packages when possible, as this information may be required to investigate a claim.
Multiple Packages
Some orders may contain products fulfilled from different locations. As a result, your order may arrive in multiple packages with separate tracking numbers and delivery dates.
You will not be charged additional shipping fees after checkout solely because an order is divided into multiple shipments.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at vantoroproducts@outlook.com.
We cannot guarantee changes or cancellations once an order has entered processing, fulfillment, or shipment.
Contact Us
If you have questions about shipping or an existing order, contact Vantoro at:
Email: vantoroproducts@outlook.com
We will be happy to assist you with questions regarding your order or delivery.