Frequently Asked Questions

When will my order ship?

Processing and delivery times can vary by product and destination. Tracking information is provided when available after your order ships.

Can I return an item?

Eligible returns are handled according to our return and refund policy. Contact us with your order details if you need help.

How can I contact Vantoro?

Use our Contact page and include your order number when asking about an existing order.

Are payments secure?

Checkout is processed securely through Shopify and the payment methods available at checkout.